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Remote Collections Specialist

Lensa

Orlando (FL)

Remote

USD 10,000 - 60,000

Full time

11 days ago

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Job summary

BCA Financial Services, Inc. is seeking full-time Collections Specialists for a remote position. Ideal candidates will thrive in a fast-paced environment and possess exceptional customer service skills. The role offers a competitive hourly wage of $17 with monthly bonuses, along with comprehensive benefits including medical and 401k options.

Benefits

Medical, GAP, Dental, Vision, and Voluntary Life insurance
401k with a company match
Paid time off and holidays

Qualifications

  • Detail-oriented and solution-driven.
  • Exceptional customer service skills.
  • Ability to handle high volumes of calls.

Responsibilities

  • Provide exceptional customer service to clients’ patients.
  • Assist with account resolution and establish payment arrangements.
  • Handle inbound and outbound calls.

Skills

Customer service
Detail-oriented
Solution-driven

Job description

15 hours ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, BCA Financial Services, Inc., is seeking professionals. Apply via Lensa today!

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, are solution-driven, provide exceptional customer service, and want to be rewarded and recognized for your performance, apply today!

Compensation & Benefits We Offer

  • $17/HR with monthly bonus opportunities
  • Monday through Friday schedule
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and holidays

The Collections Specialist Will

  • Provide exceptional customer service to our clients’ patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and meet individual metrics.

Work From Home Requirements

  • Have a quiet and private workspace.
  • High-speed internet with Ethernet connection (at least 20 Mbps download and 10 Mbps upload); Wi-Fi and hotspots are not supported.
  • Meet all technical requirements prior to training.
  • Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
  • Equipment will be provided to ensure success.

BCA Financial Services, Inc. is an Equal Opportunity Employer.

Keywords: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, customer service jobs, contact center, remote medical call center, remote work, virtual call center, work from home, patient account representative, patient customer service, medical collections, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.

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