Virtual Collections Specialist

BCA Financial Services, Inc.; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading financial services firm is actively seeking remote Collection Specialists. The ideal candidates will provide outstanding customer service, assist clients with account resolutions, and manage a high volume of calls. Full-time position offers benefits such as medical insurance, 401k, and monthly commissions, allowing candidates to work from the comfort of their home with the necessary equipment provided.

Benefits

Monthly commission opportunities

Medical, GAP, Dental, Vision, and Voluntary Life insurance

401k with company match

Paid time off and paid holidays

Qualifications

• Detail-oriented and excellent customer service skills required.
• Ability to manage high volumes of calls and offer solutions.

Responsibilities

• Provide exceptional customer service to clients' customers.
• Assist with account resolution and establish payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Customer service

Attention to detail

Problem-solving

Job description

REMOTE POSITION - Actively Hiring ($17 per hour with commission opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collection Specialists.

Benefits We Offer

• Monday through Friday schedule
• Monthly commission opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s customers
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.

Work from home requirements:

• Have a quiet and private workspace
• High-speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must support video/web/audio and VoIP (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• Meet all technical requirements prior to training
• Reside in FL, MO, SC, TX, or VA
• Equipment will be provided

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keywords: customer service, healthcare, collections, accounts receivable, billing, medical, remote work, call center, customer support, credit, delinquent accounts, work from home, virtual

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance