Virtual Collections Specialist

Lensa; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

Lensa is seeking detail-oriented Collection Specialists for a remote position with BCA Financial Services. This role involves providing excellent customer service, assisting with account resolutions, and managing account communications. Benefits include a regular M-F schedule, commission opportunities, and health insurance coverage.

Benefits

Medical and Dental Insurance

401k with company match

Paid time off and holidays

Monthly commission opportunities

Qualifications

• Entry level position.
• Detail-oriented with strong communication skills.
• Ability to handle high volumes of calls.

Responsibilities

• Provide exceptional customer service to clients' customers.
• Assist with account resolution and payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Customer Service

Detail-Oriented

Job description

1 day ago Be among the first 25 applicants

Lensa is a U.S. career site that helps job seekers discover job opportunities. We are not a staffing firm or agency. We promote jobs on behalf of our clients, which include employers, recruitment agencies, and marketing partners.

REMOTE POSITION- Actively Hiring ($17 per hour with commission opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc.is seeking detail-orientedfull-time Collection Specialists.

Benefits We Offer

• Monday through Friday schedule
• Monthly commission opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays
  
  

The Collections Specialist Will

• Provide exceptional customer service to our client’s customers
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
  
  

Work From Home Requirements

• Have aquiet and private workspace
• High speed internet with the ability to hardwire viaethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training
• You must live in one of the following states:FL, MO, SC, TX, or VA.
• We will provide you with the equipment needed to be successful
  
  

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, collections clerk, patient account, medical, insurance, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs,contact center, customer service, medical call center representative, patient account representative, patient customer service, customer service, medical collections,delinquent accounts, delinquent collections, past due collections, collector, account resolution, work from home, remote work, virtual

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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