Virtual Collections Specialist

Lensa; Houston (TX); Remote; USD 55,000 - 60,000; Full time

Job summary

A leading financial service company is seeking a full-time Collection Specialist in Houston. The role involves providing excellent customer service, assisting with account resolution, and managing a high volume of calls. This remote position offers competitive pay and benefits, including health insurance and retirement plan options.

Benefits

Medical and Dental Insurance

401k with company match

Paid Time Off and Paid Holidays

Monthly Commission Opportunities

Qualifications

• Detail-oriented and able to provide exceptional customer service.
• Must have a quiet workspace and reliable internet connection.

Responsibilities

• Provide exceptional customer service to clients and handle account resolutions.
• Manage high volumes of inbound and outbound calls.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, BCA Financial Services, Inc., is seeking professionals in Houston, TX. Apply via Lensa today!

REMOTE POSITION- Actively Hiring ($17 per hour with commission opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc.is seeking detail-orientedfull-time Collection Specialists.

Benefits We Offer

• Monday through Friday schedule
• Monthly commission opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays
  
  

The Collections Specialist Will

• Provide exceptional customer service to our client’s customers
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
  
  

Work From Home Requirements

• Have aquiet and private workspace
• High speed internet with the ability to hardwire viaethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training
• You must live in one of the following states:FL, MO, SC, TX, or VA.
• We will provide you with the equipment needed to be successful
  
  

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

Keyword Search: customer service, healthcare, now hiring, customer support, credit, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, collections clerk, patient account, medical, insurance, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs,contact center, customer service, medical call center representative, patient account representative, patient customer service, customer service, medical collections,delinquent accounts, delinquent collections, past due collections, collector, account resolution, work from home, remote work, virtual

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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