Virtual Client Services Representative | Training Provided

Globe Life AIL - Lisa Russel; United States; Remote; USD 60,000 - 120,000; Part time

Benefits offered by this job

Health Insurance Reimbursement

Company-Paid Life Insurance

Leadership Advancement Opportunities

Residual Income Opportunities

Career Growth

Ongoing Professional Development

Job summary

AO | Globe Life offers a 100% remote opportunity for Remote Client Services Team Leads. This independent contractor role emphasizes customer service, leadership development, and collaboration in a fully remote environment across the United States.

Training, mentorship, licensing guidance, and ongoing professional development are provided, with compensation being commission-based and performance-driven; licensing requirements and state-specific terms vary by state.

Qualifications

• Strong communication and interpersonal skills.
• Leadership experience preferred but not required.
• Customer service or client relationship experience.
• Organized, dependable, and self-motivated.
• Comfortable using Zoom and other virtual collaboration tools.
• Positive attitude with a passion for helping others succeed.
• Growth mindset and desire to advance professionally.

Responsibilities

• Lead by example while delivering exceptional customer service.
• Support, coach, and mentor team members in a virtual environment.
• Build strong relationships with clients through Zoom meetings.
• Assist clients with benefit education and enrollment.
• Help improve team performance and operational processes.
• Collaborate with leadership to support company growth.
• Foster a positive, accountable, and client-focused culture.
• Participate in ongoing leadership training and development.

Skills

Leadership

Customer service

Communication

Self-motivation

Zoom proficiency

Remote collaboration

Tools

Zoom

Job description

Virtual Client Services Representative | Training Provided

Company: AO | Globe Life
Location: 100% Remote (United States)

Build Your Leadership Career—From Anywhere

Are you ready to take the next step in your career and develop as a leader
while enjoying the flexibility of working from home?

AO is seeking motivated professionals to join our growing team as Remote Client Services Team Leads. This role combines customer service, leadership development, and team collaboration in a fully remote environment where your growth is supported every step of the way.

Whether you’ve led teams before or are looking to grow into leadership, you’ll receive ongoing mentorship, professional development, and opportunities for advancement based on your performance.

What You’ll Do

• Lead by example while delivering exceptional customer service.
• Support, coach, and mentor team members in a virtual environment.
• Build strong relationships with clients through Zoom meetings.
• Assist clients with benefit education and enrollment.
• Help improve team performance and operational processes.
• Collaborate with leadership to support company growth.
• Foster a positive, accountable, and client-focused culture.
• Participate in ongoing leadership training and development.

Who We’re Looking For

• Strong communication and interpersonal skills.
• Leadership experience is preferred but not required.
• Customer service or client relationship experience.
• Organized, dependable, and self-motivated.
• Comfortable using Zoom and other virtual collaboration tools.
• Positive attitude with a passion for helping others succeed.
• Growth mindset and desire to advance professionally.

Why Join AO?

100% Remote Work

Lead and collaborate from anywhere in the United States.

Flexible Schedule

Create a schedule that supports your career goals and personal life.

Weekly Pay + Leadership Incentives

Earn competitive weekly income with additional performance-based bonuses.

Leadership Development

Receive one-on-one coaching, executive mentorship, and continuous professional development.

Collaborative Team Culture

Work alongside experienced leaders who are invested in your success and committed to helping you grow.

Comprehensive Benefits

• Health Insurance Reimbursement
• Company-Paid Life Insurance
• Leadership Advancement Opportunities
• Residual Income Opportunities
• Career Growth
• Ongoing Professional Development

Why AO?

AO has embraced a fully remote work model, creating opportunities for professionals across the country to build rewarding careers without sacrificing flexibility or work-life balance.

Our mission is simple:

Protect Every Child. Serve All Working People.

As part of the Globe Life family, you’ll join an organization with more than 70 years of serving working families while developing your own leadership potential.

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process simple, convenient, and accessible from anywhere.

AO | Globe Life

Lead from Anywhere. Inspire Others. Build Your Future.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.