Remote Client Experience Specialist

American Income Life; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses paid monthly and quarterly

3% equity opportunity for qualifying

Fully remote

Weekly pay

Training & licensing support

Growth path to leadership

Job summary

American Income Life, through AO Globe Life, is hiring for a remote, independent contractor role ideal for recent graduates in business, marketing, or communications. You’ll receive comprehensive training, mentorship, and the support to build a long-term career from anywhere in the United States.

In this remote-first position, you will manage inbound client interactions, lead virtual consultations, guide families through supplemental benefit options, and enroll clients with a focus on service

Qualifications

• Ability to build strong client relationships
• Excellent communication and interpersonal skills
• Comfort with virtual meetings and digital tools
• Must be able to obtain required licensing, if applicable to the position

Responsibilities

• Maintain accurate digital documentation and manage follow-up communication
• Participate in mentorship and team development
• Lead virtual Zoom consultations with clients
• Prioritize high-quality, client-focused interactions
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships
• Support the enrollment process from start to finish with professionalism

Skills

Interpersonal communication

Customer service

Self-motivated

Independent work

Organized

Tools

Zoom

Job description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

Key Responsibilities

• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Lead virtual Zoom consultations with clients
• Prioritize high-quality, client-focused interactions
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships
• Support the enrollment process from start to finish with professionalism

Qualifications

• Ease with virtual tools and video meetings
• Capable of obtaining required licensing, if applicable to the position
• Reliable internet connection and Windows-based laptop or PC with webcam
• Must be authorized to work in the U.S.
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Organized, self-motivated, and comfortable working independently
• Prior customer service or consultative experience is a plus, not required

What We Offer

• Inbound leads only — no cold calling
• Defined growth path into leadership
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members
• A supportive, people-centered culture
• Opportunities for renewal-based income growth
• Fully remote, flexible schedule
• Full training and licensing support
• Weekly pay based on performance

About AO Globe Life

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.