Virtual Client Care & Hotel Booking Assistant

Wanderwell Collective; Georgia; Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Training resources

Job summary

Destination Knot is seeking a Virtual Client Care & Hotel Booking Assistant to help travelers find suitable hotels, confirm reservations, and respond to guest inquiries with accuracy and courtesy.

You will work remotely with a flexible schedule, supporting travelers worldwide. The role emphasizes clear communication, attention to detail, and proactive problem-solving, with access to training and travel perks upon joining.

Qualifications

• Excellent written and verbal communication.
• Strong problem-solving and attention to detail.
• Basic computer and online booking proficiency.

Responsibilities

• Assist clients with hotel searches and confirmations.
• Ensure booking accuracy and timely communication with guests.
• Handle customer questions professionally and courteously.
• Support administrative tasks related to hotel stays.

Skills

Clear communication

Problem-solving

Attention to detail

Basic online booking tools

Job description

About The Position

Join Destination Knot as a Virtual Client Care & Hotel Booking Assistant, supporting travelers with hotel selections, reservations, and guest inquiries. You’ll combine customer-service excellence with attention to detail to ensure smooth travel experiences.

Responsibilities

• Assist clients with hotel searches and confirmations
• Ensure booking accuracy and timely communication
• Handle customer questions professionally
• Support administrative tasks related to hotel stays

Preferred Skills

• Clear, friendly communication
• Problem-solving and attention to detail
• Basic computer and online booking proficiency
• Interest in hospitality and travel

Benefits

• Fully remote, flexible schedule
• Access to training resources and travel perks
• Rewarding work supporting travelers worldwide

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.