Client Care & Hotel Booking Assistant

The Destination Knot; Detroit (MI); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fully remote, flexible schedule

Access to training resources and travel perks

Rewarding work supporting travelers worldwide

Job summary

A travel services company is seeking a Virtual Client Care & Hotel Booking Assistant to provide exceptional support to travelers. In this entry-level, fully remote position, you will assist clients with hotel searches, confirmations, and ensure a smooth booking process. Clear communication, problem-solving skills, and a basic proficiency in online bookings are essential. This role offers a flexible schedule and access to valuable training resources and travel perks.

Qualifications

• No specific degree required, but interest in hospitality preferred.
• Entry-level position suitable for those with basic computer skills.
• Experience in customer service is a plus.

Responsibilities

• Assist clients with hotel searches and confirmations.
• Ensure booking accuracy and timely communication.
• Handle customer questions professionally.
• Support administrative tasks related to hotel stays.

Skills

Clear, friendly communication

Problem-solving and attention to detail

Basic computer and online booking proficiency

Interest in hospitality and travel

Job description

Base pay range

$45,000.00/yr - $60,000.00/yr

This range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About the Position

Join Destination Knot as a Virtual Client Care & Hotel Booking Assistant, supporting travelers with hotel selections, reservations, and guest inquiries. You’ll combine customer-service excellence with attention to detail to ensure smooth travel experiences.

Responsibilities

• Assist clients with hotel searches and confirmations
• Ensure booking accuracy and timely communication
• Handle customer questions professionally
• Support administrative tasks related to hotel stays

Preferred Skills

• Clear, friendly communication
• Problem‑solving and attention to detail
• Basic computer and online booking proficiency
• Interest in hospitality and travel

Benefits

• Fully remote, flexible schedule
• Access to training resources and travel perks
• Rewarding work supporting travelers worldwide

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Design, Art/Creative, and Information Technology

Industries

Travel Arrangements

Job Location

Detroit, MI