Virtual Care Center Registered Nurse (Bilingual English/Spanish)

Urban Health Plan; New York (NY); Remote; USD 83,000 - 99,000; Full time

Benefits offered by this job

Fully funded Health Insurance for you

Dental Insurance

$50,000 term life Insurance

401(k) Retirement Savings (including U

Job summary

Urban Health Plan is seeking a Telemedicine Registered Nurse to support prioritizing acute patients and monitor provider templates to facilitate patient flow in a telehealth setting. This remote position requires NYS RN licensure, a BSN, and 1–2 years of primary care experience, with bilingual English/Spanish abilities and proficiency in electronic health records.

The RN will triage based on acuity, monitor pediatric and adult call-center templates, and coordinate with physicians and medical

Qualifications

• Bachelor's degree in nursing required.
• NYS Licensed Registered Professional Nurse.
• 1-2 years direct clinical experience in a primary care environment.
• Bilingual English/Spanish required.
• Experience using electronic health records (EHR).
• Telemedicine environment experience preferred.

Responsibilities

• Triages patients based on acuity and ensures timely visits.
• Monitors call center template for pediatric and adult patients and discharged patients.
• Manages abnormal labs/DI and critical values.
• Answers clinical calls from hospitals, pharmacies, department of health, and call center agents.
• Follows up with RPM patients to assess acuity based on vitals.
• Assists Virtual Care Center Medical Assistants with clinical guidance and support.
• Flows patients to providers throughout the organization based on acuity.

Skills

Bilingual English/Spanish

Electronic Health Records experience

Telemedicine experience

Education

Bachelor's Degree in Nursing

Tools

Electronic Health Records (EHR)

Job description

Position Summary:The Virtual Care Center is a means of providing rapid access for patients who have an acute medical condition and need a same day appointment with a clinician using telehealth. The Virtual Care Center Registered Nurse supports prioritizing acute patients, ensuring patients are seen in a timely manner, monitor the provider's template to facilitate patient flow.. The RN is instrumental in ensuring our patients receive quality care via telemedicine. This is a remote (work from home) position, however incumbents must be comfortable with coming onsite in Bronx based locations as needed. Minimum Qualifications:Bachelor's Degree in Nursing is required.NYS Licensed Registered Professional Nurse.1-2 years of direct clinical experience in a primary care environment working with adults and children.Bilingual English/Spanish required.Previous experience/expertise using electronic health records is a must.Ability to thrive in a telemedicine environment.Key Duties:Triages patients based on acuity and ensure they are seen within a timely manner.Monitors call center template for pediatric and adults and discharged patients.Management of abnormal labs/DI and critical values.Answers clinical calls from variety of settings, including hospitals, pharmacy, department of health, and call center agents.Follows up with RPM patients to assess acuity based on vitals.Assists Virtual Care Center Medical Assistants with clinical guidance and support.Flows patients to providers throughout the organization to ensure patients are prioritized based on acuity.Other duties as assigned by Director of Virtual Care Center.

Schedule: M,Th, Fri 1pm-10pm; Tu 10am-6pm, Wed, 8am-6pm. Rotating Saturday shifts 8a-6pm with Wednesdays off.

About Urban Health Plan:At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

Compensation: Minimum $82,560/annum; Maximum $98,560/annum

Benefits Include

• Fully funded Health Insurance for yourself
• 73.5% funded Health Insurance for your family
• Dental Insurance
• $50,000 term life Insurance
• 401(k) Retirement Savings (including annual UHP Contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.