Virtual Admin Assistant for Psychiatry Practice & Billing

Boogieteam; California (MO); Teletrabalho; USD 25 000 - 39 000; Tempo parcial

Resumo da oferta

Boogie Team is seeking a reliable Virtual Administrative Assistant to support a concierge psychiatry practice. You will manage patient messages, coordinate appointments, update patient records, and prepare basic billing documents.

This role emphasizes warm, professional written communication, handling sensitive information carefully, and reliable administrative support. Potential phone support may follow based on experience and needs.

Qualificações

• Previous administrative support experience.
• HIPAA training or understanding of patient privacy.
• Excellent written English and ability to write warm, natural messages.
• Strong attention to detail with patient records, scheduling and billing documents.
• Familiar with EHR systems, email, messaging tools, and scheduling platforms.
• Available for a consistent 2-hour daily block, Monday–Friday, Mountain Time.

Responsabilidades

• Respond to patient texts and emails on behalf of the physician using clear, natural, and professional language.
• Manage appointment requests, cancellations, and rescheduling.
• Keep patient information and appointment details accurate and up to date in the electronic health record (EHR) system.
• Prepare receipts, itemized receipts, superbills, and other basic billing documents.
• Coordinate appointments between patients and external providers or contractors.
• Follow the practice's patient privacy procedures and route clinical questions or sensitive concerns to the physician.

Conhecimentos

Administrative support

HIPAA training

Written English

Attention to detail

EHR familiarity

Privacy compliance

Ferramentas

CRM

EHR systems

Scheduling platforms

Billing software

Descrição da oferta de emprego

Boogie Team is seeking a reliable Virtual Administrative Assistant to support a concierge psychiatry practice. You will manage patient messages, coordinate appointments, update patient records, and prepare basic billing documents.

This role emphasizes warm, professional written communication, handling sensitive information carefully, and reliable administrative support. Potential phone support may follow based on experience and needs.