VIP Strategy & Operations Lead (AI-Driven Growth)

Fanatics Betting & Gaming; New York (NY); Presencial; USD 107.000 - 133.000; Jornada completa

Descripción de la vacante

Fanatics Betting & Gaming is seeking a Manager, Strategy & Operations to work directly with VIP leadership on how we acquire, grow loyalty, and retain our highest-value customers. This role focuses on end-to-end strategy and execution, leveraging AI and technology to improve VIP experiences in a regulated environment.

You will partner with Data, Product, Engineering, and Marketing to drive initiatives, using data fluency (SQL/Python) and fast decision-making in a high-growth setting.

Formación

• 3-5 years of experience with a technical or engineering-adjacent background.
• AI-native: daily use of AI tools with measurable outcomes.
• Data fluency; SQL or Python experience expected.
• Able to drive outcomes across teams without formal authority.
• Excellent communicator with senior leadership.
• Able to scope problems and strategies with end user impact.

Responsabilidades

• Partner with VIP leadership to define and execute strategy for acquiring, growing, and retaining top-tier customers.
• Run multiple projects spanning analysis, strategy, partnerships, and build work.
• Own outcomes end-to-end from strategy design to measurable results.
• Learn the business and model customer behavior to shape what gets built.
• Use AI and technology to build models, analyses, and workflows for VIP initiatives.
• Collaborate with Data, Product, Engineering, and Marketing to ship VIP initiatives.

Conocimientos

Strategy development

Ops leadership

AI-native

SQL

Python

Cross-functional collaboration

Communication

Descripción del empleo

Fanatics Betting & Gaming is seeking a Manager, Strategy & Operations to work directly with VIP leadership on how we acquire, grow loyalty, and retain our highest-value customers. This role focuses on end-to-end strategy and execution, leveraging AI and technology to improve VIP experiences in a regulated environment.

You will partner with Data, Product, Engineering, and Marketing to drive initiatives, using data fluency (SQL/Python) and fast decision-making in a high-growth setting.