VIP Specialist PT

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 31,000 - 44,000; Part time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) is looking for a hospitality/events role to support a variety of events in New York.

You will assist with pre-event planning, on-site setup, guest lists, hospitality, and post-event wrap-up, delivering memorable experiences for guests and partners. The ideal candidate has at least two years in hospitality or events, excellent interpersonal skills, and the ability to thrive in a fast-paced team environment while maintaining VIP service

Qualifications

• Two years of experience in hospitality or events.
• Detail oriented and self-sufficient with great interpersonal skills.
• Skilled at working collaboratively and in a team environment.
• Ability to solve problems, resolve conflicts and handle customer situations in a timely and discreet manner befitting a VIP environment.
• Manage heavy volume of customer interaction and multi-task in a highly visible environment.
• Ability to stand for extended periods and transport/handle boxes containing event elements.

Responsibilities

• Prep and execution for a variety of events, including pre-event organization and set-up of elements.
• On-site assistance during events for ingress/egress, hospitality and activations; post-event wrap-up.
• Administrative tasks to support the department and team needs.
• Create positive and memorable guest experiences during sporting, entertainment, family and corporate events.
• Execute multiple tasks in a fast-paced service environment.

Skills

Hospitality experience

Customer service

Team player

Problem solving

Job description

Who are we hiring?

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, theChristmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com .

What will you do?

• Prep and execution for a variety of events, including pre-event organization and set-up of elements (gifting, décor, guest lists, etc.); on-site assistance during events for ingress/egress, hospitality and activations; and post-event wrap-up.
• Administrative tasks to support the department and team needs
• Create positive and memorable guest experiences during sporting, entertainment, family and corporate events
• Execute multiple tasks in a fast-paced service environment
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

• Two years of experience in hospitality or events
• Detail-oriented, self-sufficient individual with great interpersonal skills
• Skilled at working collaboratively and in a team environment
• Ability to solve problems, resolve conflicts and handle customer situations in a timely and discreet manner befitting a VIP environment
• Manage heavy volume of customer interaction and multi-task in a highly visible environment
• Ability to stand for extended periods of time, and transport/handle boxes containing event elements

Special Requirements

• Must be available to work a flexible schedule, mostly nights and weekends with some holidays required
• Must be available for in-office work as needed
• Reachable by email on nights and weekends
• Possible availability to travel as needed

Hourly Pay Range

$27 — $27 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including consideringrequests for reasonable accommodations as required.

EEO

We value diversity and welcome employees of all backgrounds. Our Company is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, veteran status, or any other characteristic protected by law. We also strictly prohibit discrimination and harassment on these bases.

At this time, Federal law requires that we maintain a record a record of each employee's sex and race or ethnicity, and that we invite employees to voluntarily self-identify. The company is limited to the categories listed below, and the definitions for each category have been established by the federal government.

Submission of this information voluntary and refusal to provide it will note subject you to any adverse treatment. The information will be kept confidential and only be used in accordance with the provisions of applicable federal laws, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.

If you choose not to self-identify your race/ethnicity or gender at this time, the Federal Government requires that we determine the information by visual survey and/or other available information.