VIP Reservations & Corporate Travel Coordinator

Sonesta Hotels International Corporation in; Washington (District of Columbia); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with MCD

401(k) Retirement Plan with Company 2x

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Disability Insurance

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta Hotels International Corporation invites applications for a Reservations & Business Travel Coordinator (Finance) in the Washington, DC area. You will support hotel reservations operations, manage bookings, and ensure accuracy and professionalism across guest interactions.

The role blends organization, attention to detail, and hospitality service in a fast-paced environment. Previous reservations or front desk experience is preferred, with strong communication and teamwork skills

Qualifications

• Experience in reservations, front desk, hospitality or administrative roles.
• Strong communication, guest service, and attention to detail required.
• Ability to multitask in a fast-paced hotel environment.

Responsibilities

• Handle reservation requests, changes, cancellations, and inquiries for various account types.
• Process reservations through PMS/CRS/GDS and other platforms with accuracy.
• Provide friendly guest service and resolve reservation issues.
• Assist with corporate/negotiated accounts, group blocks, and rate verification.
• Communicate new accounts, active rates, and promotions to Front Office and Sales.
• Review arrivals, coordinate VIPs and special requests, and support sales leads.
• Maintain reservation records, reports, and client communications.

Skills

Communication

Organizational skills

Guest service

Attention to detail

Multitasking

Problem-solving

Time management

Teamwork

Professional attitude

Hospitality experience

Tools

PMS

CRS systems

OTA channels

Booking software

Job description

Sonesta Hotels International Corporation invites applications for a Reservations & Business Travel Coordinator (Finance) in the Washington, DC area. You will support hotel reservations operations, manage bookings, and ensure accuracy and professionalism across guest interactions.

The role blends organization, attention to detail, and hospitality service in a fast-paced environment. Previous reservations or front desk experience is preferred, with strong communication and teamwork skills