VIP Lounge Security: Elite Guest Experience

Live Nation Worldwide, Inc.; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Great Place to Work

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment’s VIP Lounge in Los Angeles seeks Security Team Members to ensure a premium, welcoming, and safe environment. This high-touch role oversees guest entry, membership verification, policies, and the VIP entrance to the Palladium.

Ideal candidates bring VIP hospitality experience, a valid CA security license, and the ability to communicate in English while maintaining discretion and professionalism in a high-profile setting.

Qualifications

• High school diploma or equivalent.
• CA Guard card or security license required.
• Ability to communicate effectively in English.
• Understanding of law and relevant penal codes.
• Represent the Security Department in an exemplary manner.
• Calm under pressure and able to handle crises.

Responsibilities

• Ensure the safety and security of patrons, employees, and venue assets.
• Manage the exclusive entrance and conduct regular patrols of VIP Lounge and corridor; respond to security calls.
• Prevent and resolve altercations among guests; lead emergency evacuation procedures when necessary.
• Inspect guests for prohibited items using detectors or searches; enforce venue policies.
• Check IDs for guests under 30 who consume alcohol.
• Safeguard against theft; maintain a safe environment inside and outside the venue.
• Interact professionally with patrons, vendors, and employees while verifying memberships or credentials.
• Anticipate guest needs and provide proactive assistance to enhance the experience.
• Attend pre-shift meetings and complete tasks within guidelines and deadlines.
• Set up areas before opening and maintain cleanliness during shifts.
• Comply with department policies and performance standards.
• Investigate incidents and compile accurate reports.

Skills

English communication

VIP hospitality

Crisis management

De-escalation

Education

High school diploma or equivalent

Job description

Live Nation Entertainment’s VIP Lounge in Los Angeles seeks Security Team Members to ensure a premium, welcoming, and safe environment. This high-touch role oversees guest entry, membership verification, policies, and the VIP entrance to the Palladium.

Ideal candidates bring VIP hospitality experience, a valid CA security license, and the ability to communicate in English while maintaining discretion and professionalism in a high-profile setting.