VIP Lounge Experience Supervisor

The Met Philly; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

Generous vacation

Healthcare benefits

Retirement benefits

Tuition reimbursement

Employee ticketing program

Job summary

A leading live entertainment venue in Philadelphia is seeking a Premium Lounge Host Supervisor to oversee guest experiences and manage staff within the lounge. The role requires at least 1 year of experience in customer service or hospitality, with a focus on providing excellent guest service. The supervisor will coordinate lounge operations, supervise staff interactions, and ensure safety protocols during events. A passion for live events and hospitality is essential, alongside strong communication skills.

Qualifications

• 1+ years' experience in customer service or hospitality, preferably with VIP clients.
• Must have excellent guest service and team building skills.
• Ability to communicate effectively with diverse groups.

Responsibilities

• Oversee lounge operations and event coordination with the Ancillary Manager.
• Ensure proper guest arrival and credential verification.
• Maintain a safe and welcoming environment for guests.

Skills

Customer service

Team building

Communication skills

Safety protocol knowledge

Guest service skills

Job description

A leading live entertainment venue in Philadelphia is seeking a Premium Lounge Host Supervisor to oversee guest experiences and manage staff within the lounge. The role requires at least 1 year of experience in customer service or hospitality, with a focus on providing excellent guest service. The supervisor will coordinate lounge operations, supervise staff interactions, and ensure safety protocols during events. A passion for live events and hospitality is essential, alongside strong communication skills.