VIP Lounge Experience Specialist

Aero; Mitchell Lake Estates (FL); On-site; USD 39,000 - 41,000; Full time

Job summary

Aero in Florida seeks an Experience Specialist to join our lounge team at OPF and PBI, serving as the face of the brand and delivering warm, thoughtful hospitality that makes guests feel welcomed from arrival through departure.

As a Host, you will greet VIP guests, coordinate with airport staff, and uphold our premium, low-contact travel ethos while working a schedule that includes early mornings, nights, weekends and holidays.

Qualifications

• Experience in guest-facing roles, preferably luxury hospitality or private aviation.
• Strong communication skills with a guest-first mindset.
• Willingness to work a varied schedule including mornings, nights, weekends and holidays.

Responsibilities

• Serve as Aero's on-the-ground representative in OPF and PBI lounges.
• Greet VIP guests and proactively resolve issues to ensure a seamless journey.
• Represent the Aero brand professionally in uniform and coordinate with airport personnel.

Skills

Guest-facing experience

Excellent communication

Flexibility in schedule

Job description

Aero in Florida seeks an Experience Specialist to join our lounge team at OPF and PBI, serving as the face of the brand and delivering warm, thoughtful hospitality that makes guests feel welcomed from arrival through departure.

As a Host, you will greet VIP guests, coordinate with airport staff, and uphold our premium, low-contact travel ethos while working a schedule that includes early mornings, nights, weekends and holidays.