VIP Airport Lounge Experience Specialist

Aero; Florida; On-site; USD 39,000 - 41,000; Full time

Job summary

Aero is seeking an Experience Specialist to join our Florida team as a Host in the OPF and PBI lounges. You will greet VIP guests and ensure a warm, thoughtful hospitality experience from arrival to departure.

As the face of Aero, you’ll maintain a premium presence in uniform, resolve issues, and coordinate with airport staff to deliver a seamless journey for guests while upholding our brand standards. Flexibility to work early mornings, nights, weekends and holidays is required; candidates must

Qualifications

• Experience in guest-facing roles (private aviation or luxury hospitality preferred).
• Must be able to stand for long periods and work 8+ hours, with physical tasks including lifting up to 50 lbs.
• Excellent communication skills are required to greet and assist guests professionally.

Responsibilities

• Greet and assist VIP guests throughout arrival and departure experiences.
• Serve as Aero's on-the-ground representative, maintaining a premium presence at OPF and PBI lounges.
• Represent the Aero brand with professionalism and poise to guests, partners, and airport staff.

Skills

Excellent communication

Guest-facing experience

Stamina for 8+ hours

Schedule flexibility

Job description

Aero is seeking an Experience Specialist to join our Florida team as a Host in the OPF and PBI lounges. You will greet VIP guests and ensure a warm, thoughtful hospitality experience from arrival to departure.

As the face of Aero, you’ll maintain a premium presence in uniform, resolve issues, and coordinate with airport staff to deliver a seamless journey for guests while upholding our brand standards. Flexibility to work early mornings, nights, weekends and holidays is required; candidates must