VIP Lounge Concierge

Live Nation

Philadelphia (Philadelphia County)

On-site

USD 40,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment is seeking a friendly Guest Services Host for our lounges and music areas in Philadelphia venues. You will welcome guests, provide information about acts and timings, and help ensure a seamless, enjoyable experience throughout show nights.

Requirements include a High School Diploma or equivalent, strong guest-relations skills, diplomacy and multitasking, plus a flexible schedule. Live Nation offers perks like free concert tickets and dog-friendly offices to support a

Qualifications

High School Diploma or equivalent.
Strong guest-relations skills and experience in service.
Diplomacy, multitasking, verbal skills, and organization.
Flexible schedule and reliability.

Responsibilities

Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
Assisting guests regarding the timing of the supporting acts and headliner acts
Providing assistance to all positions and communicating effectively with others to enhance guest experience
Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
Constant observation of lounge area, upholding the ambiance of the lounge or seating section
Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
Presenting exemplary and professional appearance
Anticipating guests’ needs and providing superior service