VIP Host — Luxury Nightlife Concierge

The h.wood Group; Santa Monica (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Company Dining Discounts

Vision and Dental

Job summary

The h.wood Group is seeking a VIP Host to enhance guest experiences at its Los Angeles–based venues. You will greet, seat, and engage VIP clients, building relationships and delivering upscale service across high-energy environments.

Ideal candidates have at least 1 year of VIP host experience, can work a flexible schedule, and remain calm and professional in fast-paced settings. Must be 21+, authorized to work in the United States, and able to stand for long periods.

Qualifications

• Minimum 1 year experience as a VIP host in a high-volume nightlife setting.

Responsibilities

• Greet and escort guests to tables in a gracious and professional manner.
• Create a professional, upscale, and welcoming environment for all VIP guests.
• Establish relationships with VIP guests to ensure an exemplary experience.
• Control the flow of guests coming into the venue.
• Oversee reservations and pre-assign seating when necessary.
• Anticipate guest needs and respond appropriately with a sense of urgency.
• Maintain a proactive approach to solving guest queries.
• Answer phone calls and direct them to the appropriate department.
• Complete any assigned opening, side work, and closing duties.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all safe food and alcohol handling procedures in accordance with state law.
• Communicate with management regarding special orders and requests.
• Ensure lost items are returned to management.
• Act as a brand ambassador for the company.

Skills

VIP guest service

Job description

The h.wood Group is seeking a VIP Host to enhance guest experiences at its Los Angeles–based venues. You will greet, seat, and engage VIP clients, building relationships and delivering upscale service across high-energy environments.

Ideal candidates have at least 1 year of VIP host experience, can work a flexible schedule, and remain calm and professional in fast-paced settings. Must be 21+, authorized to work in the United States, and able to stand for long periods.