VIP Host: Elite Guest Experience & Reservations

Mohegan Sun; Mohegan (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Mohegan Sun in Connecticut seeks a friendly Host to take reservations, greet guests, seat them, and present menus. You will use NightPro and OpenTable, coordinate seating, quote wait times and assist in managing lines.

This role requires prior guest service experience, strong communication, organization, and multitasking, plus basic Word/Excel/Outlook; you will collaborate with sales and catering for large parties and events.

Qualifications

• Guest service experience required.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Intermediate knowledge of Word, Excel and Outlook.

Responsibilities

• Take reservations via NightPro and OpenTable.
• Coordinate guest seating according to front-of-house policies.
• Answer phones, assist guests and relay messages for management.
• Assist in opening/closing duties and event preparation.

Skills

Guest service experience

Excellent communication

Organizational skills

Multi-tasking

Tools

Word

Excel

Outlook

Job description

Mohegan Sun in Connecticut seeks a friendly Host to take reservations, greet guests, seat them, and present menus. You will use NightPro and OpenTable, coordinate seating, quote wait times and assist in managing lines.

This role requires prior guest service experience, strong communication, organization, and multitasking, plus basic Word/Excel/Outlook; you will collaborate with sales and catering for large parties and events.