VIP Guest Relations Host

Coushatta Casino Resort; Kinder (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Coushatta Casino Resort in Louisiana seeks a Guest Relations Associate to provide accurate, timely information to VIP guests about casino and hotel policies, services and amenities.

The role requires excellent communication, a proactive approach, and a self-starting attitude to ensure optimum guest service.

You will assist guests, coordinate with teams, and help maintain high levels of satisfaction across gaming and hospitality offerings.

Qualifications

• High School diploma or GED or equivalent experience.
• Previous casino experience preferred or guest relations background.

Responsibilities

• Provide VIP guests with accurate information on policies, services and amenities.
• Deliver friendly, proactive guest service and resolve inquiries.

Skills

Communication

Self-motivation

Interpersonal skills

Flexibility

Education

High School diploma or GED

Job description

Coushatta Casino Resort in Louisiana seeks a Guest Relations Associate to provide accurate, timely information to VIP guests about casino and hotel policies, services and amenities.

The role requires excellent communication, a proactive approach, and a self-starting attitude to ensure optimum guest service.

You will assist guests, coordinate with teams, and help maintain high levels of satisfaction across gaming and hospitality offerings.