VIP Guest Experience Host – Fast Welcomes & Reservations

MGM Resorts International; Maryland; Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health & Income Protection

Employee discounts

Free meals

Free parking

Healthcare benefits

Job summary

MGM Resorts International is hiring a Host at MGM National Harbor in Maryland. You will be the first friendly face, warmly welcoming guests and guiding them to a VIP dining experience. You will manage reservations, answer inquiries about hours and menu options, and ensure the host area is clean and organized.

The role emphasizes high-volume service, attention to detail, and consistent guest satisfaction. Benefits include healthcare and employee discounts, with opportunities to participate in

Qualifications

• Minimum age 18
• Experience in a high-volume restaurant preferred

Responsibilities

• Greet guests promptly as they enter the restaurant
• Assist callers with reservations and inquiries about reservations, hours, and menu options
• Keep an accurate account of reservations and update regularly
• Check menus for changes and present neatly
• Maintain cleanliness and organization of the host podium and work area

Skills

Customer service

Communication

Job description

MGM Resorts International is hiring a Host at MGM National Harbor in Maryland. You will be the first friendly face, warmly welcoming guests and guiding them to a VIP dining experience. You will manage reservations, answer inquiries about hours and menu options, and ensure the host area is clean and organized.

The role emphasizes high-volume service, attention to detail, and consistent guest satisfaction. Benefits include healthcare and employee discounts, with opportunities to participate in