VIP Guest Experience Host

Rapportservice; New York (NY); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services, a Rapport division, seeks a Guest Experience Ambassador for the NYC Accenture location. You will be the first point of contact, creating a warm, professional atmosphere for clients and staff at the reception desk, guiding guests, and supporting event and office operations.

The role emphasizes hospitality, attention to detail, and strong communication to ensure a memorable experience for all visitors and employees. Salary is competitive and aligned with hourly standards.

Qualifications

• Genuine sense of hospitality and ability to deliver a memorable experience.
• Excellent listening and communication skills.
• Basic computer skills and knowledge of office technology including Microsoft Office products.

Responsibilities

• Greet employees and visitors at a reception desk, directing them to appointments and meetings.
• Provide end-to-end hospitality to ensure guests are delighted during arrival, stay, and departure.
• Assist with workspace reservations using an online tool to maximize utilization.
• Follow access procedures and ensure proper visitor badges.
• Work with other departments to ensure a high-quality guest experience.

Skills

Hospitality

Communication

Customer service

Tools

Microsoft Office

Job description

Rapport Guest Services, a Rapport division, seeks a Guest Experience Ambassador for the NYC Accenture location. You will be the first point of contact, creating a warm, professional atmosphere for clients and staff at the reception desk, guiding guests, and supporting event and office operations.

The role emphasizes hospitality, attention to detail, and strong communication to ensure a memorable experience for all visitors and employees. Salary is competitive and aligned with hourly standards.