VIP Export & Client Support Specialist

MSC Mediterranean Shipping Company SA; Charleston (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance

Long Term Disability Insurance

Paid Parental Leave

Business Travel Insurance

401K Plan

Wellness Programs

Employee Discounts

Job summary

Mediterranean Shipping Company (MSC) is seeking an Export VIP NVO Specialist for our Charleston office. The role focuses on delivering exceptional VIP client service, ensuring timely cargo processing, and coordinating with US and overseas departments to maintain smooth operations.

The ideal candidate has a bachelor’s degree or equivalent experience in supply chain, logistics, or shipping, with advanced English and strong attention to detail. On-site presence is required five days per week.

Qualifications

• Bachelor’s degree or equivalent in supply chain, transportation, shipping, logistics, or related field.
• English: advanced
• Strong attention to detail and organizational skills.

Responsibilities

• Process booking requests from clients per procedure.
• Handle emails and phone calls per customer service protocol.
• Coordinate with departments to ensure smooth loading/unloading.
• Maintain day-to-day operations of assigned accounts.
• Prepare daily productivity report and analyze KPI data with management.

Skills

English advanced

Education

Bachelor’s degree

Job description

Mediterranean Shipping Company (MSC) is seeking an Export VIP NVO Specialist for our Charleston office. The role focuses on delivering exceptional VIP client service, ensuring timely cargo processing, and coordinating with US and overseas departments to maintain smooth operations.

The ideal candidate has a bachelor’s degree or equivalent experience in supply chain, logistics, or shipping, with advanced English and strong attention to detail. On-site presence is required five days per week.