VIP Experience Sales Supervisor

Live Nation Worldwide, Inc.; Denver (CO); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Free employee ticketing program

Healthcare benefits

Generous vacation

Job summary

Live Nation Entertainment in Denver is seeking a proactive VIP Guest Services Associate to drive premium experiences at shows, selling VIP seat upgrades, priority entry, and other premium experiences.

You'll build strong relationships with VIP clients and internal teams, participate in new hire training, and coordinate show operations to ensure seamless guest experiences. The role requires daytime and nighttime availability and the ability to stay composed in a fast-paced environment.

Qualifications

• Professional and customer service oriented.
• Daytime and Nighttime Availability is a MUST.
• Exceptionally organized with the ability to manage multiple tasks and deadlines effectively.
• Ability to make clear concise decisions, sometimes with limited information.
• Superior interpersonal communication.
• Physical Demands/Working Environment: fast paced, loud and stressful; standing, lifting up to 45 lbs.

Responsibilities

• Supervise and Sell VIP Seat Upgrades, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons every night
• Build strong relationships with VIP clients, VIP team and all internal departments
• Participate in all new hire processes including training
• Coordinate operations on night of shows with Ops Manager, servers, and security to ensure premium experiences are delivered
• Responsible for nightly setup and breakdown of the entire VIP areas
• Maintain exemplary and professional grooming standards.
• Oversee the guest services team.

Skills

VIP guest service

Sales/customer service

Relationship building

Training participation

Job description

Live Nation Entertainment in Denver is seeking a proactive VIP Guest Services Associate to drive premium experiences at shows, selling VIP seat upgrades, priority entry, and other premium experiences.

You'll build strong relationships with VIP clients and internal teams, participate in new hire training, and coordinate show operations to ensure seamless guest experiences. The role requires daytime and nighttime availability and the ability to stay composed in a fast-paced environment.