VIP Experience & Events Coordinator

Yaamava' Resort & Casino at San Manuel; Highland (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Yaamava' Resort & Casino at San Manuel is seeking a VIP Services Coordinator to provide exceptional service to VIP guests. Responsibilities include coordinating reservations and assisting with administrative duties within the VIP Department, ensuring all preferences are met efficiently.

The ideal candidate will have at least two years of guest service experience and strong proficiency in Microsoft Office. This role requires excellent communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• 2+ years of experience in a guest service environment.
• Gaming license may be required.
• Must be self-starter with strong problem-solving ability.

Responsibilities

• Provide exceptional personalized service to VIP guests.
• Coordinate VIP reservations and manage scheduling.
• Support department budget monitoring and reporting.

Skills

Guest service

Microsoft Office (Word and Excel)

Communication

Detail-oriented

Problem solving

Education

High School Diploma or GED

College degree

Job description

Yaamava' Resort & Casino at San Manuel is seeking a VIP Services Coordinator to provide exceptional service to VIP guests. Responsibilities include coordinating reservations and assisting with administrative duties within the VIP Department, ensuring all preferences are met efficiently.

The ideal candidate will have at least two years of guest service experience and strong proficiency in Microsoft Office. This role requires excellent communication skills and the ability to thrive in a fast-paced environment.