VIP Experience Coordinator

Legends; Coral Gables (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental / Vision insurance

Life and disability insurance

Paid vacation

Job summary

Legends Global is seeking a versatile VIP Experience Coordinator for the University of Miami venue in Coral Gables. You will plan and execute premium hospitality programs, donor events, and exclusive opportunities for Hurricanes Athletics, aligning with premium clients and VIP stakeholders.

The role requires strong organization, customer service excellence, and collaboration with internal teams to deliver elevated guest experiences while supporting revenue-generating initiatives.

Qualifications

• Bachelor’s degree in Sport Management, Hospitality Management, Business Administration, Marketing, Communications, or related field.
• 1–2 years of experience in event management, hospitality, collegiate athletics, or related field; internships considered.

Responsibilities

• Plan, coordinate, and execute VIP experiences, donor events, and premium hospitality programs across Miami Hurricanes Athletics.
• Coordinate pregame sideline access, on-field experiences, private tours, meet-and-greets and other premium opportunities.
• Manage guest lists, credentials, itineraries, transportation, hospitality arrangements, and event-day check-in.

Skills

Organizational skills

Communication

MS Office

Event management

CRM familiarity

Donor relations

Education

Bachelor's degree (Sport Management / Hospitality / Business / Marketing / Communications)

Tools

Microsoft Office

CRM platforms

Ticketing systems

Event management software

Job description

## VIP Experience CoordinatorApply: Coral Gables, FL: Full time: Posted Today: R100126352**THE ROLE: VIP EXPERIENCE COORDINATOR****LOCATION: UNIVERSITY OF MIAMI** **ABOUT LEGENDS GLOBAL**Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day. **THE ROLE**The VIP Experience Coordinator will support the planning, coordination, and execution of premium hospitality experiences, exclusive events, and donor engagement initiatives for the Miami Hurricanes. This position will play an integral role in delivering exceptional experiences for Hurricane Club members, Golden Canes Society members, premium seating clients, corporate partners, and other VIP stakeholders.The ideal candidate is highly organized, detail-oriented, proactive, and passionate about creating memorable experiences that strengthen relationships, increase donor engagement, and support revenue-generating opportunities for Miami Hurricanes Athletics.**WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)** **VIP Experiences & Event Management*** Assist in the planning, coordination, and execution of VIP experiences, donor events, premium hospitality programs, and exclusive opportunities across Miami Hurricanes Athletics.* Coordinate experiences such as pregame sideline access, on-field experiences, private tours, open practices, meet-and-greets, and other premium opportunities.* Manage event logistics, including guest lists, credentials, itineraries, transportation, hospitality arrangements, and event-day check-in.* Assist with the execution of exclusive Hurricane Club and Golden Canes Society events, donor receptions, member appreciation events, and travel experiences.* Coordinate with internal departments, stadium operations, catering partners, and external vendors to ensure seamless event execution.* Support the planning and execution of VIP networking events, corporate hospitality experiences, and other exclusive programming.* Assist with event budgets, vendor coordination, staffing plans, and post-event evaluations.**Premium Hospitality & Donor Relations*** Support game-day operations for premium hospitality areas, including suites, VIP lounges, Hurricane Club tailgates, and exclusive donor experiences.* Serve as an on-site point of contact for VIP guests, donors, and premium clients, providing exceptional customer service.* Assist with event invitations, RSVP tracking, guest communications, and post-event follow-up.* Work closely with Hurricane Club, Golden Canes Society, premium sales, and ticketing teams to ensure a consistent and elevated guest experience.* Address guest concerns and operational challenges in a timely and professional manner.* Maintain strong relationships with donors, premium clients, and VIP stakeholders.**VIP Sales, Revenue & Administrative Support*** Support the development, promotion, and execution of revenue-generating VIP experience packages for individuals, corporate groups, and premium clients.* Assist with VIP experience inquiries, reservations, package fulfillment, and client communications.* Identify opportunities to enhance existing VIP offerings and introduce new experiences that support revenue growth and donor engagement.* Maintain accurate records of event participation, VIP package sales, guest information, and revenue activity.* Assist with event budgets, invoices, purchase orders, and expense tracking.* Prepare event communications, operational documents, itineraries, and post-event reports.* Perform additional duties as assigned to support Hurricane Club and VIP Experience initiatives. **WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)** * Bachelor's degree in Sport Management, Hospitality Management, Business Administration, Marketing, Communications, or a related field.* One to two years of experience in event management, hospitality, collegiate athletics, professional sports, or a related field. Relevant internships may be considered.* Strong organizational skills with the ability to manage multiple projects and deadlines.* Excellent written and verbal communication skills.* Demonstrated commitment to exceptional customer service and professionalism.* Ability to work independently and collaboratively in a fast-paced environment.* Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.* Ability to work evenings, weekends, holidays, and athletic events as needed.* Experience in collegiate athletics, professional sports, premium hospitality, or donor relations.* Experience coordinating large-scale events, premium hospitality programs, or exclusive guest experiences.* Familiarity with ticketing systems, CRM platforms, or event management software.* Ability to interact professionally with high-profile donors, corporate executives, and university leadership.**COMPENSATION**Competitive pay, commensurate with experience, skills, and qualifications. This role may also be eligible for an incentive. Legends Global offers a competitive total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. **DEPARTMENT**Legends Global Sales**REPORTS TO**Assistant VP, Hurricane Club, Golden Canes Society and VIP Experiences