VIP Entertainment Travel Lead | Global Touring Expert

TAG USA; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Equal opportunity employer

Eligibility to work in USA

Job summary

TAG USA is seeking a Senior Tour Specialist to manage touring client travel, bookings, and premium service delivery in a high-touch environment. You will work with global teams to support company initiatives and provide proactive travel solutions for VIP clients in the entertainment sector.

The role emphasizes airfares, ticketing, reissues, and vendor negotiations, with a focus on accuracy and superior service. This is a full-time on-site position based in New York City.

Qualifications

• 5+ years of experience within a travel agency.
• Strong knowledge of airfares, contracted fares, ticketing and reissues.
• GDS experience (Galileo preferred).
• Experience booking flights and hotels; knowledge of published airfares.
• VIP or entertainment travel experience preferred.

Responsibilities

• Manage touring client travel requirements and preferences; create itineraries.
• Process inquiries, bookings, and ticketing with high-quality documentation.
• Resolve errors and client complaints per high service standards.
• Negotiate rates with vendors to maximize profitability.
• Support admin tasks including payments and reconciliations with Finance.

Skills

Airfare knowledge

Ticketing

VIP entertainment travel

Hotel bookings

Negotiation with vendors

Tools

GDS Galileo

Job description

TAG USA is seeking a Senior Tour Specialist to manage touring client travel, bookings, and premium service delivery in a high-touch environment. You will work with global teams to support company initiatives and provide proactive travel solutions for VIP clients in the entertainment sector.

The role emphasizes airfares, ticketing, reissues, and vendor negotiations, with a focus on accuracy and superior service. This is a full-time on-site position based in New York City.