Senior VIP Travel Lead (Remote)

TAG; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Wellness/EAP program

Employee discounts

Job summary

TAG is seeking a Senior Travel Executive to support our corporate travel department in a fully remote role (US West Coast hours). You will lead VIP and entertainment travel arrangements, coordinate with global teams, and mentor junior staff to uphold TAG’s high standards of service.

The role emphasizes proactive problem solving, quality control, and maximizing client satisfaction across air, rail, hotel, and other reservations. Competitive salary and employee discounts offered.

Qualifications

• 5+ years of experience within a travel agency is required.
• Strong knowledge of airfares, contracted fares, ticketing and reissues is required.
• GDS experience (Galileo preferred) is required.
• Versed in booking flights and hotels; understanding published airfares is required.
• Experience handling VIP, entertainment clients, and/or group travel is preferred.

Responsibilities

• Manage client travel requirements, including VIP travel, and tailor itineraries to client preferences.
• Service inquiries, bookings and ticketing with high standards and accurate documentation.
• Resolve errors or client complaints with top-tier customer service.
• Process reissues and pricing records accurately.
• Manage QC procedures and tasks to ensure quality.
• Negotiate best rates from vendors to maximize profitability.
• Handle administrative tasks and coordinate with Finance on payments.
• Mentor assigned team on TAG policies and procedures.
• Retain accounts with personalized service.
• Perform other duties as assigned.

Skills

Airfare knowledge

Ticketing

GDS Galileo

Flight & hotel bookings

Education

BA/BS degree (Preferred)

Tools

GDS Galileo

Job description

TAG is seeking a Senior Travel Executive to support our corporate travel department in a fully remote role (US West Coast hours). You will lead VIP and entertainment travel arrangements, coordinate with global teams, and mentor junior staff to uphold TAG’s high standards of service.

The role emphasizes proactive problem solving, quality control, and maximizing client satisfaction across air, rail, hotel, and other reservations. Competitive salary and employee discounts offered.