VIP Casino Host – Premium & High‑Limit Relations

Wynnresorts; Everett (MA); In loco; USD 75.000 - 85.000; Tempo pieno

Descrizione del lavoro

Encore Boston Harbor in Everett, MA is seeking an Executive Host for Domestic Casino Marketing to develop and coordinate programs that attract premium and high‑limit players and host such guests to ensure satisfaction and repeat visits.

The role requires superior communication and judgment, and involves implementing department strategies, coordinating guest rooms, meals, and gaming reservations, and maintaining Encore standards to deliver outstanding guest and team member experiences.

Competenze

• Minimum 3 years of experience in hospitality or VIP services.
• High school diploma or equivalent required.
• Ability to read, analyze and interpret documents.

Mansioni

• Ensures all Encore Boston Harbor core values and property/department standards are implemented.
• Participate in execution of departmental goals, policies and procedures; monitor effectiveness.
• Deliver the maximum level of service and maintain guest satisfaction and loyalty.

Conoscenze

Communication

Guest relations

Interpersonal skills

Organizational skills

Microsoft Office

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Encore Boston Harbor in Everett, MA is seeking an Executive Host for Domestic Casino Marketing to develop and coordinate programs that attract premium and high‑limit players and host such guests to ensure satisfaction and repeat visits.

The role requires superior communication and judgment, and involves implementing department strategies, coordinating guest rooms, meals, and gaming reservations, and maintaining Encore standards to deliver outstanding guest and team member experiences.