VIP Casino Host & Player Engagement Lead

Little River Casino Resort; Manistee Township (MI); On-site; USD 40,000 - 62,000; Full time

Job summary

Little River Casino Resort in Michigan is seeking a marketing professional to attract, retain, and grow valuable players and enhance guest engagement. You will develop cross-department relationships to improve the gaming experience and lead efforts to recruit and retain top players.

Role requires strong communication, organizational, and sales skills, with experience in casinos or tribally run resort settings.

Qualifications

• High School diploma or GED required.
• 4 years’ experience in a casino marketing role or related sales experience.
• 1 year experience in a supervisory or lead role.
• Valid driver’s license and be insurable on company’s policy.
• Experience working with a Tribally run casino and/or resort preferred.

Responsibilities

• Acquires and identifies high value players or potential high value players, recruit players on casino floor.
• Maintains and builds strong, lasting relationships.
• Builds department relationships with Slots and Table Games that ensure guest relation activities.
• Expedites referrals of new players from appropriate staff.
• Set sales goals and targets and analyze player profiles for sales calls and VIP invite lists.

Skills

Computer skills

Organizational skills

Guest service

Communication skills

Detail oriented

Multitasking

Independent work

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Little River Casino Resort in Michigan is seeking a marketing professional to attract, retain, and grow valuable players and enhance guest engagement. You will develop cross-department relationships to improve the gaming experience and lead efforts to recruit and retain top players.

Role requires strong communication, organizational, and sales skills, with experience in casinos or tribally run resort settings.