VIP Casino Host – Middle East Marketing

Wynn Resorts, Limited; Las Vegas (NV); Hybrid; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Wynn Resorts in Las Vegas is seeking an Executive Host for Middle Eastern Marketing to attract premium casino guests and grow the property’s player base.

You will build one-on-one relationships, coordinate with guest development, meet production and telemarketing goals, and provide gracious, personalized service. Fluency in English and Arabic is required, with strong communication and organizational skills.

Qualifikationen

• High school diploma.
• Three (3) years of previous experience in casino, hospitality, telemarketing or other customer service environment.
• Must be multi-lingual (fluency in English and Arabic is required).

Aufgaben

• Identify and capture premium casino guests, reviewing credit reports for credit worthiness.
• Grow revenue and income managed by the Casino Marketing teams as part of a team.
• Meet monthly production, sales, event/guest participation, and telemarketing goals.
• Develop one-on-one relationships with guests and provide exceptional service.
• Ensure guests are assisted in an efficient and courteous manner; resolve complaints and escalate as needed.
• Explain Wynn Rewards programs, games, promotions and benefits to guests.
• Arrange reservations, transportation and accommodations for guests.
• Maintain sharp professional appearance and effective time management.

Kenntnisse

Bilingual English & Arabic

Ausbildung

High school diploma

Sales/marketing training preferred

Tools

Outlook

Word

Excel

Jobbeschreibung

Wynn Resorts in Las Vegas is seeking an Executive Host for Middle Eastern Marketing to attract premium casino guests and grow the property’s player base.

You will build one-on-one relationships, coordinate with guest development, meet production and telemarketing goals, and provide gracious, personalized service. Fluency in English and Arabic is required, with strong communication and organizational skills.