VIP Casino Host — Elite Guest Relations

Hrapply; Waddell (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

DDC - Waddell, AZ (White Tanks at San Lucy) seeks a Casino Host to develop and nurture VIP relationships, drive loyalty, and coordinate promotions. You will lead a Player Development team, monitor guest profitability, and collaborate with casino staff to maximize guest satisfaction and revenue.

Requirements include a high school diploma or GED plus 3 years in casino marketing or hosting, ability to travel, and strong English communication. This role is full-time and based on site.

Qualifications

• High school diploma or GED with 3 years in Casino Marketing/Host and clean background.
• Pass pre-employment drug/alcohol screen and background check; must be 18+ and able to obtain gaming license.
• Strong knowledge of Slot and Table Game operations; ability to multi-task.

Responsibilities

• Develops and maintains relationships with top-tier casino guests to promote loyalty and repeat visits.
• Oversees and leads a smooth operation of Player Development; assists in hiring and discipline of staff.
• Plans and budgets for the department; tracks guest interactions and reports to management.
• Analyzes player profitability and reinvestment values using tracking systems.
• Promotes casino events and services to internal and external guests; addresses guest concerns professionally.
• Produces reports on guest interactions, promotions, and activities; maintains guest databases.

Skills

Guest relationships

Multi-tasking

Communication skills

Mathematical ability

Travel ability

Cash handling

English proficiency

Education

High school diploma or GED

Tools

Word

Excel

Access

PowerPoint

Job description

DDC - Waddell, AZ (White Tanks at San Lucy) seeks a Casino Host to develop and nurture VIP relationships, drive loyalty, and coordinate promotions. You will lead a Player Development team, monitor guest profitability, and collaborate with casino staff to maximize guest satisfaction and revenue.

Requirements include a high school diploma or GED plus 3 years in casino marketing or hosting, ability to travel, and strong English communication. This role is full-time and based on site.