VIP Auto Appointment Specialist – Flexible Schedule

Napleton Automotive Group; Sanford (FL); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Aggressive compensation plans

Family Owned and Operated - 90+ years

Medical, Dental, and Vision Insurance

401K and additional benefits

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and-?

Fantastic Growth Opportunities

Flexible Schedule

Job summary

Ed Napleton Automotive Group seeks a VIP Manager at Volkswagen of Sanford to support the sales team by scheduling customer appointments via outbound calls, inbound calls, and responding to internet inquiries. This is a fast-paced opportunity in a growing automotive group.

Benefits include aggressive compensation plans, medical/dental/vision insurance, 401K, paid vacation, training, and growth opportunities. Equal opportunity employer.

Qualifications

• Great customer service skills and motivation to be successful.
• Able to communicate persuasively with customers to set appointments.
• Able to create and maintain customer relationships.
• Excellent computer skills and phone presence.
• Prior Sales, Call Center, or BDC Experience preferred.
• 1+ years Automotive industry experience.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Handling of incoming and outgoing phone calls and emails (100+ outbound calls).
• Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction.
• Answer customer internet inquires by both email and phone.
• Schedule sales appointments and reschedule no show customers.
• Contact customers based on current marketing incentives.
• Follow up with existing, past, and potential customers to generate leads and close sales.
• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Other duties as assigned by management

Skills

Customer service

Communication

Sales skills

Phone skills

CRM usage

Job description

Ed Napleton Automotive Group seeks a VIP Manager at Volkswagen of Sanford to support the sales team by scheduling customer appointments via outbound calls, inbound calls, and responding to internet inquiries. This is a fast-paced opportunity in a growing automotive group.

Benefits include aggressive compensation plans, medical/dental/vision insurance, 401K, paid vacation, training, and growth opportunities. Equal opportunity employer.