VIP Manager

Napleton Automotive Group; Lake Park, Northern (FL, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Aggressive pay

Family-owned

Medical, dental, vision

401K plan

Vacation time

Paid training

Discounts on vehicles

Growth opportunities

Job summary

Ed Napleton Automotive Group is seeking a VIP Manager to assist customers in the Service Department who are eligible for an upgrade. This role offers an exciting opportunity in a fast-paced, growing industry within one of the country’s largest automotive dealership groups.

We offer aggressive compensation with incentives, a family-owned legacy, comprehensive medical/dental/vision, 401K, vacation, paid training, discounts on vehicles, and clear growth opportunities.

Qualifications

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Skills

Excellent communication

Automotive experience

Tech savvy

Job description

The Ed Napleton Automotive Group is looking for our nextVIP Manager. This is an exciting opportunity in a growing, fast-paced industry. TheVIP Managerwill be responsible for assisting customers in the Service Department who are eligible for an upgrade.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Aggressive compensation plans! This includes incentive-based pay, so your skills and efforts drive your income.
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401K and additional benefits
• Accrued Vacation Time
• Paid Training
• Discounts on products, services, and vehicles
• Growth Opportunities

Job Responsibilities:

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Job Requirements:

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.