VIP Aircraft Project Manager

Dassault Falcon Jet; Melbourne (FL); Hybrid; USD 95,000 - 126,000; Full time

Job summary

Dassault Falcon Jet in Melbourne, FL is seeking a full-time Customer Project Manager (CPM) to monitor schedules, budgets, personnel and quality, and to serve as the single point of contact for customers from pre-arrival through invoicing.

The role requires at least five years in a corporate aircraft environment and a proven ability to manage complex projects. Compensation typically ranges from $95,000 to $126,000 per year with comprehensive healthcare, retirement, and related benefits.

Qualifications

• Minimum of five (5) years-experience working in corporate aircraft environment.
• Proven ability to manage and direct projects.
• Proven ability to organize, manage and follow up on complex projects.
• Proven ability to work and communicate effectively with managers, supervisors, technicians, and customers in a business-like professional manner.

Responsibilities

• Interprets and applies contract requirements; ensures fair pricing with reasonable profit.
• Drives activities to meet commitments and monitors hours to align with proposal.
• Ensures milestones are achieved and develops recovery plans when needed.
• Communicates and collaborates with interfacing departments and manages the Crew Chief.
• Gathers customer feedback and communicates improvements to ensure satisfaction.
• Monitors pricing and supports administration of warranty claims.
• Participates in pre-arrival, arrival briefing, and departure debrief meetings.
• Monitors work orders to ensure accurate and timely invoicing.
• Documents and coordinates work arising from debriefs and maintenance.
• Greets aircraft on arrival and maintains single point of contact for customer on shift.
• Monitors progress and ensures adequate supervision of each project.
• Assists departments to ensure on-time, on-budget delivery and cleanliness.

Skills

Project management

Customer communication

Team coordination

Aviation industry knowledge

Education

Associate degree

Job description

Dassault Falcon Jet in Melbourne, FL is seeking a full-time Customer Project Manager (CPM) to monitor schedules, budgets, personnel and quality, and to serve as the single point of contact for customers from pre-arrival through invoicing.

The role requires at least five years in a corporate aircraft environment and a proven ability to manage complex projects. Compensation typically ranges from $95,000 to $126,000 per year with comprehensive healthcare, retirement, and related benefits.