VIP Account Manager with German

Quadcode; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Competitive compensation

Performance-based bonuses (EUR)

Flexible working hours

Tools provided

Corporate training

Global team of 500+

Job summary

Quadcode ищет немецкоязычного VIP‑менеджера по работе с клиентами для управления отношениями с ценными клиентами. Вакансия предусматривает удалённую и постоянную занятость при работе с регуляциями CySEC и Forex/CFD индустрией.

Кандидат должен владеть немецким языком на уровне C1+, английский — не ниже B2, иметь CySEC Basic Certificate и опыт работы в CySEC‑регулируемой компании. Условия включают конкурентную оплату, бонусы за результат и гибкий график.

Qualifications

• Наличие немецкого языка на уровне C1+
• Уровень английского не ниже B2
• Обязательны сертификаты CySEC Basic/Advanced
• Опыт работы в CySEC‑регулируемой компании
• Опыт в Forex/CFD VIP‑обслуживании
• Опыт работы с регулируемыми EU клиентами
• Сильные коммуникативные навыки и умение выстраивать отношения

Responsibilities

• Проактивный охват VIP‑клиентов через звонки, письма и CRM
• Продвижение продуктов компании высоким клиентам
• Применение техник переговоров для конверсии лидов в клиентов
• Разработка инициатив по удовлетворенности и удержанию клиентов
• Формирование долгосрочных отношений доверенного консультанта
• Мониторинг активности клиентов и поиск возможностей роста
• Ведение точной истории взаимодействий в CRM

Skills

German (C1+)

English (B2+)

VIP account management

Education

CySEC Basic Certificate

CySEC Advanced Certificate

Tools

CRM tools

Job description

Описание:

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a German-speaking VIP Account Manager to manage relationships with our high-value clients. The ideal candidate has experience working for a CySEC-regulated company, a valid CySEC Basic Certificate, and a strong understanding of client relationship management in the Forex/CFD industry.

Задачи:

• Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
• Promote company products and services to high-value clients;
• Apply effective negotiation techniques to convert leads into long-term customers;
• Develop and implement initiatives to increase client satisfaction and retention;
• Build and maintain strong, long-term relationships as a trusted advisor;
• Monitor client activity and identify opportunities for growth and engagement;
• Maintain accurate records of client interactions in the CRM system.

Требования:

• Fluency in German (native or C1+ level);
• English proficiency at B2 level or higher;
• Mandatory CySEC Basic Certificate;
• CySEC Advanced Certificate is a plus;
• Proven experience working for a CySEC-regulated company;
• Experience in the Forex/CFD industry, preferably in VIP account management or a similar client-facing role;
• Experience working with regulated EU clients;
• Strong communication and relationship-building skills;
• High level of responsibility, professionalism, and attention to regulatory compliance.

Условия:

• Full-time remote role with long-term collaboration (service provider contract).
• Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
• Flexible working hours.
• High autonomy in launching marketing campaigns and technical setups.
• All necessary tools for comfortable and efficient work.
• Corporate training.
• A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
• With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.