VIP Account Executive – High-Value Players

Bally's Interactive; Chicago (IL); On-site; USD 55,000 - 67,000; Full time

Job summary

Bally's Interactive in Chicago is seeking a VIP Manager to own a portfolio of high-value VIPs and deliver white-glove service. You will build 1:1 relationships that drive loyalty and incremental play across casino, sports betting, and beyond.

You will grow share of wallet, onboard new VIPs, win back dormant players, and create unforgettable moments with exclusive experiences. Collaborate with Marketing, Product, CRM and Operations to tailor bold campaigns while protecting player well-being.

Responsibilities

• Own a portfolio of high-value VIPs and deliver white-glove service to drive loyalty and incremental play.
• Grow share of wallet across casino, sports betting and beyond; onboard new VIPs to the program.
• Bring in new VIPs by spotting high-value players and attracting them from competitors.
• Win back quiet players by identifying drops in activity and offering the right incentives.
• Create unforgettable moments through digital exclusives, suite nights and exclusive experiences.
• Beat targets by growing portfolio revenue, deposits and active players.
• Collaborate with Marketing, Product, CRM and Operations to run personal, bold VIP campaigns.
• Prioritize player well-being; monitor for risky play and work with Responsible Gaming to stay compliant.
• Contribute to program evolution by sharing market trends and product ideas.

Job description

Bally's Interactive in Chicago is seeking a VIP Manager to own a portfolio of high-value VIPs and deliver white-glove service. You will build 1:1 relationships that drive loyalty and incremental play across casino, sports betting, and beyond.

You will grow share of wallet, onboard new VIPs, win back dormant players, and create unforgettable moments with exclusive experiences. Collaborate with Marketing, Product, CRM and Operations to tailor bold campaigns while protecting player well-being.