Villa Services Coordinator - Aria

MGM Resorts International; Las Vegas (NV); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health & Income Protection

Professional development opportunities

Free meals in employee dining room

Free parking on/off shift

Wellness incentive programs

Discounts on MGM properties

Job summary

MGM Resorts International in Las Vegas is seeking a Sky Villas Services Coordinator to create seamless, luxurious experiences for Aria Sky Villas guests. You will anticipate guest needs, coordinate services with butlers, and ensure flawless attention to detail across villa operations.

The ideal candidate is 21+, has a High School Diploma or GED, and at least two years in hotel operations or guest services, with a willingness to work weekends and holidays.

Qualifications

• Must be 21 years of age or older.
• High School Diploma or GED.
• Two years of prior relevant experience in Hotel Operations or Guest Services.
• Exceptional customer service and interpersonal skills.

Responsibilities

• Assist Butlers in delivering timely and complete services to Villa guests.
• Handle guest food and beverage orders with the appropriate restaurant and/or In-Room Dining.
• Arrange personal services and expedite transportation, restaurant, and spa reservations.
• Inspect table setups to ensure cleanliness, accuracy, and compliance with guest orders and standards.
• Maintain the Butler's pantry, kitchen, and storage areas in a clean, organized condition.

Skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

THE JOB

Step into a world of exceptional service and personalized luxury as a Sky Villas Services Coordinator. You'll play an essential role in creating a seamless, memorable stay by anticipating guest needs, building genuine connections, and delivering service with sophistication and attention to detail. For those who take pride in creating extraordinary experiences and making every moment feel effortless, this is an opportunity to be part of the elevated hospitality experience at Aria Sky Villas.

THE STARTING RATE

$19.00 / Per Hour

THE DAY-TO-DAY

• Assist Butlers in delivering timely and complete services to Villa guests
• Handle guest food and beverage orders with the appropriate restaurant and/or In-Room Dining
• Assist with arranging personal services and expedite transportation, restaurant, and spa reservations as well as other personal services
• Inspect table setups to ensure cleanliness, accuracy, and compliance with guest orders and departmental standards
• Maintain the Butler's pantry, kitchen, storage areas, and other assigned areas in a clean, organized, and serviceable condition
• Maintain knowledge of liquor brands, beers, non-alcoholic beverages, wines, champagne, guest room layouts, and room locations/numbers/names

THE IDEAL CANDIDATE

• Must be 21 years of age or older
• High School Diploma or GED
• Two (2) years of prior relevant experience, preferably in Hotel Operations or Guest Services
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Aria employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

Are you ready to JOIN THE SHOW? At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

We are an Equal Opportunity Employer.

We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]