Pool Receptionist - Aria

MGM Resorts International; Las Vegas (NV); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel/food & beverage/retail discounts

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional development & volunteerOp

Job summary

As a Pool Receptionist at Aria, MGM Resorts International welcomes guests to the resort’s refined pool experience and delivers professional, attentive service in alignment with department standards.

The role involves clerical duties, greeting guests, answering calls and emails, and supporting daily operations to ensure a seamless arrival experience reflecting ARIA’s sophisticated atmosphere.

Qualifications

• Must be 18 years of age or older
• 1+ year of receptionist experience in a pool or resort environment preferred

Responsibilities

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Respond to general email correspondence from guests and staff
• Schedule conference calls and meetings for office staff
• Maintain office equipment and coordinate repairs
• Inform management of guest issues and needed supplies or equipment

Skills

Guest service

Phone etiquette

Organizational skills

Job description

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Pool Receptionist at Aria, you will serve as the welcoming first point of contact for guests enjoying the resort’s refined pool experience.

In this role, you will perform a variety of clerical and administrative duties while delivering professional, attentive service in alignment with department guest service standards and MGM Resorts International policies and procedures. With your polished demeanor, strong organizational skills, and commitment to excellence, you will help ensure smooth daily operations and create a seamless, elevated arrival experience that reflects ARIA’s sophisticated atmosphere.

THE STARTING RATE:

$14.00 hourly

THE DAY-TO-DAY:

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Respond to all general e-mail correspondence from guests and staff
• Schedule conference calls and meetings for office staff
• Maintain all office equipment as needed and coordinates repairs
• Work closely with the functional department groups as necessary
• Ensure that the Receptionist area is clean and looks neat for all incoming guests
• Inform management of all guest issues, needed supplies or equipment related issues

THE IDEAL CANDIDATE:

• Work varied shifts, to include weekends and holiday required
• Must be 18 years of age or older
• 1+ Years of prior relevant experience as a receptionist for a Pool or similar resort environment preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world‑class talent and thrive in our collaborative environment.

Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first‑class accommodations and dining, world‑class entertainment, state‑of‑the‑art meeting and convention facilities, and high‑quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best‑in‑class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]

We are an Equal Opportunity Employer.

We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.

For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers.

For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.