Villa Quality Assurance & Maintenance Inspector

Wequassett; Marathon (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Hawks Cay Resort seeks a detail‑oriented villa inspector to conduct routine inspections, including arrival and departure checks, and ensure quality standards for each villa.

You will log findings in the work order system, place follow‑ups, and coordinate with coordinators to report issues to owners. Must maintain professional appearance and strong communication skills while handling guest concerns.

Qualifications

• Must be neat, clean and well-groomed with a pleasing personality.
• Ability to speak clearly in a pleasant manner and maintain professionalism.
• Excellent verbal, written, interpersonal and communication skills.
• Strong attention to detail and problem solving abilities.
• Proficiency with spreadsheets and word processing and familiarity with management tools.

Responsibilities

• Conduct routine inspections of villas in the Rental Management Program and owner/departure inspections.
• Log inspections in the work order system and note item conditions with photos.
• Place and assign work orders for deficiencies to the appropriate departments.
• Inspect villas after contractor work to verify completion and quality.
• Coordinate with villa coordinators and report items needing attention to owners.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Problem solving

Professional appearance

Tools

Spreadsheets

Word processing

Management software

Work order system

Job description

Hawks Cay Resort seeks a detail‑oriented villa inspector to conduct routine inspections, including arrival and departure checks, and ensure quality standards for each villa.

You will log findings in the work order system, place follow‑ups, and coordinate with coordinators to report issues to owners. Must maintain professional appearance and strong communication skills while handling guest concerns.