Villa Inspector

Wequassett; Marathon (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Hawks Cay Resort seeks a detail‑oriented villa inspector to conduct routine inspections, including arrival and departure checks, and ensure quality standards for each villa.

You will log findings in the work order system, place follow‑ups, and coordinate with coordinators to report issues to owners. Must maintain professional appearance and strong communication skills while handling guest concerns.

Qualifications

• Must be neat, clean and well-groomed with a pleasing personality.
• Ability to speak clearly in a pleasant manner and maintain professionalism.
• Excellent verbal, written, interpersonal and communication skills.
• Strong attention to detail and problem solving abilities.
• Proficiency with spreadsheets and word processing and familiarity with management tools.

Responsibilities

• Conduct routine inspections of villas in the Rental Management Program and owner/departure inspections.
• Log inspections in the work order system and note item conditions with photos.
• Place and assign work orders for deficiencies to the appropriate departments.
• Inspect villas after contractor work to verify completion and quality.
• Coordinate with villa coordinators and report items needing attention to owners.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Problem solving

Professional appearance

Tools

Spreadsheets

Word processing

Management software

Work order system

Job description

• Conduct routine inspections of villas in the Rental Management Program, including owner arrival inspections and villa departure inspections.
• Follows scheduling of inspections through management programs.
• Complete an inspection for each villa on a regular basis noting condition of individual items as well as overall condition of the villa.
• Inspect villas after scheduled contractor work to ensure work has been completed.
• Upon the completion of Preventative Maintenance visits by engineering, inspect the Villa for any punch list items and quality of work.
• Routinely inspect villas upon guest departure for any deficiencies or damages.
• Inspect villas prior to Owner arrivals for quality assurance purposes.
• Utilize work order system to log all inspections with notes and pictures.
• Place work orders for deficiencies and assign them to respective departments to resolve.
• Communicate with villa coordinators to report items needing attention to owners.

QUALIFICATIONS:

Must be neat, clean, well-groomed, courteous and possess a pleasing personality. Must have a good rapport with people and have a genuine concern for the guest's and owner’s well being. Applicants must be able to speak distinctly in a pleasant manner. Maintain a professional appearance and manner at all times. Good inter-personal skills. Able to stay focused and calm while dealing with difficult situations. Excellent verbal, written, interpersonal and communication skills. Must have attention to detail and excellent problem solving skills. Utilize software systems and management tools. Proficiency in company approved spread sheets and word processing is also required. Additional requirements include excellent written and oral communication skills and excellent organization skills.

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.