Villa Operations & Sales Leader

Hawks Cay Resort; Marathon (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Hawks Cay Resort seeks an experienced Villa Operations Manager to oversee daily villa and condo performance, ensuring units are well maintained, presented, and operated to resort standards. You will lead cross‑department collaboration to maximize villa performance and owner satisfaction.

Responsibilities include supervising property management activities, inspections, and billing, coordinating with Sales, Reservations, Rooms, Housekeeping, and Finance, and maintaining accurate records while

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Real Estate, Property Management, or related field.
• Experience in resort, hotel, condo, villa, or luxury hospitality operations.
• Strong understanding of hospitality operations, property management, and owner relations.
• Sales and revenue-management experience preferred.
• CAM license preferred.

Responsibilities

• Oversee day-to-day operational performance of villas and condominium units within the resort program.
• Act as the primary curator of villa operations, ensuring units are maintained, presented, and operated according to resort standards.
• Partner with Sales, Reservations, Rooms, Housekeeping, Engineering, and other departments to maximize villa performance and owner satisfaction.
• Support villa rental sales strategies, inventory management, occupancy initiatives, and revenue opportunities.
• Monitor villa readiness, presentation, maintenance, and overall guest experience.
• Identify opportunities to improve villa profitability, utilization, and operational efficiency.

Skills

Hospitality operations

Owner relations

Revenue management

Cross-department collaboration

Communication skills

Education

Bachelor’s degree in Hospitality Management, Business Administration, Real Estate, Property Management, or related field

Tools

Microsoft Office

Property-management systems

Job description

Hawks Cay Resort seeks an experienced Villa Operations Manager to oversee daily villa and condo performance, ensuring units are well maintained, presented, and operated to resort standards. You will lead cross‑department collaboration to maximize villa performance and owner satisfaction.

Responsibilities include supervising property management activities, inspections, and billing, coordinating with Sales, Reservations, Rooms, Housekeeping, and Finance, and maintaining accurate records while