Video Teller: Transform Real-Time Banking for Members

Summit Credit Union; Cottage Grove (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent health insurance

Student Loan Payback

Tuition reimbursement

401K with match

Career development opportunities

Paid time off

Volunteer time

Paid holidays

Job summary

Summit Credit Union is seeking a Video Teller to connect with members in real time, solve problems, and make managing money easier and more engaging. You’ll be the friendly face on video, handling everyday transactions with accuracy and delivering helpful financial guidance.

You will build relationships, meet service and sales goals with structured training, and stay compliant with regulations. A high school diploma and at least one year of customer service or sales experience are required;

Qualifications

• High school diploma or equivalent
• At least one year of customer service or sales experience
• Bilingual in Spanish is a bonus

Responsibilities

• Be the friendly face (via video) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members' financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.
• Hit service and sales goals with the help of structured training and coaching.

Skills

Customer service

Sales experience

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Summit Credit Union is seeking a Video Teller to connect with members in real time, solve problems, and make managing money easier and more engaging. You’ll be the friendly face on video, handling everyday transactions with accuracy and delivering helpful financial guidance.

You will build relationships, meet service and sales goals with structured training, and stay compliant with regulations. A high school diploma and at least one year of customer service or sales experience are required;