Video Teller Associate - Part-Time with Flexible Schedule

Dupaco; Dubuque, Northern (IA, KY); Hybrid; USD 25,000 - 28,000; Part time

Benefits offered by this job

401k match

Great benefits

Job summary

Dupaco in Dubuque, IA is hiring a Live Video Teller Associate for part-time hours (25-29 per week). You’ll help members through Video Teller Machines, chat, email, and calls, delivering friendly, accurate service with warmth and professionalism.

You’ll learn behaviors that help you grow a career at Dupaco, with an attractive benefits package, a $18.70/hour starting wage, and opportunities for monthly and annual incentives as you build practical credit union skills.

Qualifications

• Experience in customer service or front-line support.
• Strong communication and problem-solving skills.
• Comfort with technology and learning new software.

Responsibilities

• Provide excellent service to members via video teller machines, chat, email, and phone.
• Identify member needs and educate on credit union services.
• Maintain a positive and professional image of Dupaco.
• Respond to calls promptly and consistently in communications.
• Assist in training new employees.

Skills

Customer service

Education

High School or better

Job description

Dupaco in Dubuque, IA is hiring a Live Video Teller Associate for part-time hours (25-29 per week). You’ll help members through Video Teller Machines, chat, email, and calls, delivering friendly, accurate service with warmth and professionalism.

You’ll learn behaviors that help you grow a career at Dupaco, with an attractive benefits package, a $18.70/hour starting wage, and opportunities for monthly and annual incentives as you build practical credit union skills.