Teller Service Associate: Growth, Incentives & 401k

Dupaco; Dubuque, New York (IA, NY); On-site; USD 26,000 - 29,000; Full time

Job summary

Dupaco Community Credit Union in Dubuque, IA is hiring a Teller Service Associate to connect with members and provide courteous, professional service while processing transactions accurately.

You will educate members on credit union products and services, demonstrate available technology, and contribute to a positive image of the credit union through teamwork and a welcoming attitude.

Qualifications

• High school diploma or equivalent (i.e. GED) or equivalent experience.
• Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
• Excellent communication skills with the ability to adjust your communication style to your audience
• A positive attitude and strong desire to help others
• Excellent computer skills with the ability to navigate between multiple programs

Responsibilities

• Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
• Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
• Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services
• Understand the technology that is available to the members and demonstrate to them how to use it
• Performing miscellaneous operation duties in accordance with established policies and procedures
• Promoting a positive and professional image of the credit union

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Job description

Dupaco Community Credit Union in Dubuque, IA is hiring a Teller Service Associate to connect with members and provide courteous, professional service while processing transactions accurately.

You will educate members on credit union products and services, demonstrate available technology, and contribute to a positive image of the credit union through teamwork and a welcoming attitude.