Video Surveillance Systems Administrator

Insight Global; Franklin (TN); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Insight Global is seeking a Video Surveillance Systems Administrator to own CCTV/VMS across multiple facilities. You will administer, maintain, and optimize surveillance platforms, IP cameras, and recording infrastructure, while managing user access and coordinating with vendors.

The role requires hands-on Hanwha/Wisenet or comparable VMS experience, networking knowledge, and the ability to support multi-site environments, with travel ~25-40% and openness to remote/hybrid work.

Qualifications

• 3–5+ years of hands-on CCTV/video surveillance administration.
• Recent Hanwha Wave/Wisenet or comparable enterprise VMS experience.
• Experience supporting multi-site environments.
• Troubleshooting IP cameras, NVRs/DVRs, recording servers and storage.

Responsibilities

• Administer, maintain, and optimize CCTV/VMS environments.
• Manage user accounts, permissions, and RBAC within VMS.
• Coordinate with vendors, integrators, and low-voltage contractors.
• Support network aspects and camera coverage for multi-site facilities.

Skills

CCTV administration

VMS platforms

multi-site support

IP camera troubleshooting

user access management

vendor coordination

video analytics

physical security assessments

healthcare/education sector experience

Tools

Hanwha Wave / Wisenet

Milestone XProtect

Genetec Security Center

Avigilon Control Center (ACC)

ExacqVision

Verkada

Job description

Job Description

Open to remote and hybrid, but local is preferred.

Travel Requirement: Approximately 25-40%

We are seeking a technically skilled and detail-oriented Video Surveillance Systems Administrator to serve as the enterprise owner of our client's CCTV and Video Management System (VMS) environment. This role is responsible for the administration, maintenance, and optimization of surveillance platforms, IP cameras, recording infrastructure, user access, vendor coordination, and surveillance-related networking across multiple facilities.

The ideal candidate will have hands-on experience administering Hanwha Vision (Wisenet) platforms or a comparable enterprise VMS solution within the last 5 years, along with strong networking knowledge and experience supporting multi-site surveillance environments.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-5+ years of hands-on experience administering enterprise CCTV/video surveillance systems.
• Recent experience (within the past 5 years) administering Hanwha Vision (Wisenet) or a comparable enterprise VMS platform.
• Experience supporting multi-site surveillance environments.
• Experience troubleshooting IP cameras, NVRs/DVRs, recording servers, and storage infrastructure.
• Experience administering user accounts, permissions, and role-based access within a VMS.
• Experience coordinating with surveillance vendors, integrators, or low-voltage contractors. Direct Hanwha/Wisenet administration experience.
• Experience with access control system integrations.
• Experience with video analytics platforms.
• Experience performing physical security assessments and camera coverage reviews.
• Experience in healthcare, corrections, higher education, manufacturing, or other large multi-site environments.

Experience with one or more of the following:

• Hanwha Wave / Wisenet SSM
• Milestone XProtect
• Genetec Security Center
• Avigilon Control Center (ACC)
• ExacqVision
• Verkada
• Experience supporting multi-site surveillance environments.

Working knowledge of:

• TCP/IP
• VLANs
• DHCP
• DNS
• PoE
• Subnetting