Video Security & Access Lead Technician — Field Leader

Solutions Management Group; Cedar Rapids (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company 
匹

Paid time off, vacation, and holidays

Paid volunteer time

Employee Assistance Program (EAP)

Job summary

Solutions Management Group is seeking a Video Security and Access Control Lead Field Technician to guide field teams in installing, servicing, and upgrading video surveillance and access control systems. You will configure servers and hardware, troubleshoot issues, and ensure seamless integration with software.

Ideal candidates have an associate degree in IT/engineering or related field, strong customer service skills, and experience with IP-based security systems.

Qualifications

• Strong customer service skills and professional demeanor.
• Associate degree in IT/engineering or related field; equivalent experience considered.
• Experience installing and maintaining video security and access control systems; IP networking knowledge required.

Responsibilities

• Lead field team to install and service video surveillance and access control systems.
• Configure servers, cameras, DVR/NVR, readers and electronic locks.
• Troubleshoot, test, and commission security systems; ensure uptime and reliability.
• Provide training and support to clients on systems and software.
• Maintain installation records and coordinate with internal teams on integrations.

Skills

Customer service

Networking concepts

IP-based security systems

Driver's license

Education

Associate degree in IT/Engineering/related field

Tools

Security software

Server solutions

Job description

Solutions Management Group is seeking a Video Security and Access Control Lead Field Technician to guide field teams in installing, servicing, and upgrading video surveillance and access control systems. You will configure servers and hardware, troubleshoot issues, and ensure seamless integration with software.

Ideal candidates have an associate degree in IT/engineering or related field, strong customer service skills, and experience with IP-based security systems.