Video Monitoring Operator - Training & Growth

Becklar, LLC; Rexburg (ID); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health benefits

401(k) with company match

Parental leave

Wellbeing perks

Generous PTO

Job summary

Becklar, LLC in Rexburg, Idaho is hiring a Video Monitoring Operator to join our in-office team. You will process video alarm signals quickly and accurately, ensuring detailed records through the ticketing system, and support rapid response for people and property.

The role emphasizes using new software, maintaining high attention to detail, and English proficiency. We offer paid training, competitive pay, growth opportunities, and a supportive team environment with meaningful work.

Qualifications

• 1+ year of customer service experience strongly preferred.
• Strong attention to detail is a must.
• Must be able to type, write, and speak English.
• Must be able to use technology efficiently for an extended amount of time.
• Minimum of 16 working hours per week.
• Preferred Experience: 1 Year of phone customer service
• 1 Year of security experience
• Bilingual is a plus

Responsibilities

• Process video alarm signals quickly, accurately and professionally.
• Provide a high level of detail through the ticketing process.
• Learn and use new software to complete multiple tasks.

Skills

Customer service

Attention to detail

English proficiency

Tech-savvy

Time management

Job description

Becklar, LLC in Rexburg, Idaho is hiring a Video Monitoring Operator to join our in-office team. You will process video alarm signals quickly and accurately, ensuring detailed records through the ticketing system, and support rapid response for people and property.

The role emphasizes using new software, maintaining high attention to detail, and English proficiency. We offer paid training, competitive pay, growth opportunities, and a supportive team environment with meaningful work.