Video Alarm Operator — Training, Growth & Benefits

Becklar Monitoring; Ogden (UT); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Fully paid training

Starting pay of $17.50 per hour

Free mental health assistance

401(k) with company match

Tuition reimbursement

Growth opportunities

Company events

Work-life balance

Job summary

A video monitoring company in Ogden, UT is seeking a Monitoring Specialist to process video alarms and provide detailed information via ticketing systems. Candidates should have customer service experience and strong attention to detail. The company offers comprehensive training and competitive pay starting at $17.50 per hour, alongside various benefits such as mental health assistance and tuition reimbursement.

Qualifications

• 1+ year of customer service experience strongly preferred.
• Strong attention to detail is a must.
• Must be able to type, write, and speak English.
• Must be able to use technology efficiently for an extended amount of time.

Responsibilities

• Process video alarm signals quickly, accurately and professionally.
• Provide a high level of detail through the ticketing process.
• Learn and use new software to complete multiple tasks.

Skills

Customer service experience

Attention to detail

English language proficiency

Technology efficiency

Job description

A video monitoring company in Ogden, UT is seeking a Monitoring Specialist to process video alarms and provide detailed information via ticketing systems. Candidates should have customer service experience and strong attention to detail. The company offers comprehensive training and competitive pay starting at $17.50 per hour, alongside various benefits such as mental health assistance and tuition reimbursement.